Jeff Sauro • August 31, 2010
A Heuristic evaluation is a process where someone trained in usability principles reviews an application (a website or software). She compares the website against a set of guidelines or principles ("Heuristics") that tend to make for more usable applications.
Jeff Sauro is the founding principal of Measuring Usability LLC, a company providing statistics and usability consulting to
Fortune 1000 companies.
He is the author of over
15 journal articles and 3 books on statistics and the user-experience.
More about Jeff...
Distrust in Social Networks: Google+, Twitter, Facebook
5 Examples of Quantifying Qualitative Data
10 Things to Know about Usability Problems
25 Resources for Measuring Usability
8 Ways to Show Design Changes Improved the User Experience
97 Things to Know about Usability
Should you use 5 or 7 point scales?
Why you only need to test with five users (explained)
The Five Most Influential Papers in Usability
Confidence Interval Calculator for a Completion Rate
What five users can tell you that 5000 cannot
Does better usability increase customer loyalty?
How common are usability problems?