Measuring Usability
Quantitative Usability, Statistics & Six Sigma by Jeff Sauro

25 Resources for Measuring Usability

Jeff Sauro • December 21, 2010





Books

  1. Measuring the User Experience by Tom Tullis & Bill Albert
  2. Beyond the Usability Lab by Bill Albert, Tom Tullis & Donna Tedesco
  3. Practical Guide to Usability Testing by Joe Dumas & Ginny Redish
  4. Usability Engineering by Jakob Nielsen
  5. Practical Guide to Measuring Usability (also available electronically) by Jeff Sauro
  6. Handbook of Usability Testing by Jeff Rubin & Dana Chisnell
  7. Moderating Usability Tests by Joe Dumas & Beth Loring
  8. Quantifying the User Experience: Practical Statistics for User Research by Jeff Sauro & Jim Lewis

    Chapters

  9. Usability Testing Chapter by Jim Lewis[pdf] in The Handbook of Human Factors and Ergonomics, Third Edition Edited by Gavriel Salvendy
  10. Usability Testing Chapter by Jakob Nielsen in The Handbook of Human Factors and Ergonomics, Second Edition Edited by Gavriel Salvendy
  11. Usability Testing by Joe Dumas & Jean Fox in the HCI Handbook by Jacko & Sears

    Papers, Proceedings & Web Resources

  12. Journal of Usability Studies
  13. Association for Computing Machinery (ACM) Portal CHI Proceedings
  14. Proceedings of the Human Factors & Ergonomics Society Annual Conferences
  15. Usability Scorecard
  16. Single Usability Metric (SUM) Excel Calculator 
  17. The international standard definition of Usability (ISO 9241 part 11)
  18. Web Design Evaluation & Testing List at the University of Minnesota
  19. Alertbox : Nielsen's classic source (dig in the archives)

    Questionnaires

  20. The System Usability Scale (SUS) [pdf] (software, hardware, websites)
  21. SUMI (software)
  22. PSSUQ [pdf] (software, hardware & websites)
  23. SUPR-Q and WAMMI (websites)
  24. A Meta Analysis of several studies using questionnaires Measuring Usability: Preference vs. Performance by Nielsen and Levy
  25. FAQ's about Questionnaires


About Jeff Sauro

Jeff Sauro is the founding principal of Measuring Usability LLC, a company providing statistics and usability consulting to Fortune 1000 companies.
He is the author of over 20 journal articles and 4 books on statistics and the user-experience.
More about Jeff...


Learn More



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Related Topics

Usability, Usability Metrics
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Jeff's Books

Quantifying the User Experience: Practical Statistics for User ResearchQuantifying the User Experience: Practical Statistics for User Research

The most comprehensive statistical resource for UX Professionals

Buy on Amazon

Excel & R Companion to Quantifying the User ExperienceExcel & R Companion to Quantifying the User Experience

Detailed Steps to Solve over 100 Examples and Exercises in the Excel Calculator and R

Buy on Amazon | Download

A Practical Guide to the System Usability ScaleA Practical Guide to the System Usability Scale

Background, Benchmarks & Best Practices for the most popular usability questionnaire

Buy on Amazon | Download

A Practical Guide to Measuring UsabilityA Practical Guide to Measuring Usability

72 Answers to the Most Common Questions about Quantifying the Usability of Websites and Software

Buy on Amazon | Download

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